ISP Operations Training
Training for people who run or plan to start an internet service business.
The course covers how to deploy, bill for and support internet services. It uses practical examples from wireless, fibre and hotspot operations, from planning through customer management.
What we do
- ISP business and network models
- Wireless link and access point setup
- Bandwidth management and customer profiles
- Billing, vouchers and payment collection
- Customer support and fault handling
- Growth and reliability planning
What we need from you to quote
- Whether you already operate or are starting out
- Technologies you plan to use
- Number of trainees and their roles
- Your equipment brands
- Preferred location and dates
- Specific problems you want covered